Showing posts with label lost dog aviation. Show all posts
Showing posts with label lost dog aviation. Show all posts

Thursday, December 2, 2010

Fixing Flight Training

Scott Spangler over at Jetwhine brings to our attention what needs to be done to retain students and to create more pilots.

That means we have to fix the word "poor".  And not just poor instructors and instructing.

Poor educational quality.
Poor customer focus.
Poor information sharing.

He recommends using the IEPm the Individual Education Plan.  It's used quite a bit in schools and can easily be used in Flight Instruction.  While the basic FAA requirements to earn a pilots license are the same, how we teach them needs to evolve in order to keep students encouraged to finish what they've started.

Basically it boils down to customer service.  And you, the student or rental pilot at Lost Dog Aviation, are our customer.  So it's our job to assist you on the way with Good educational quality.  Meaning, we are constantly researching and refreshing our knowledge base, keeping up with the changes in technology and in the industry.

Good customer focus.  Meaning, we are looking to help you get what you need from us whether it's the next lesson, starting from scratch, stepping up to the next level or just knocking some rust off to make you feel more comfortable in the air.

Good information sharing.  Meaning, not just overloading your inbox with emails or blasting you with the latest Tweets and Status updates.  But making sure you, as our customer, have the information that is beneficial to you.  Which means we have to know not just our "stuff" but also where you're coming from.

These are some of the goals of Lost Dog Aviation.  We hope you will see that we're not just another airplane rental and instruction business.  But that we honestly want to make you a better pilot!

Eric Lancaster

Monday, October 4, 2010

Saturday, July 31, 2010

Available Aircraft

It's been a while since my last post but things have started to change. First of all, I have been in touch with Sue Kerr at Jim and I Aviators at the Redding Municipal Airport in Redding, Ca. and they have agreed to let me use their C-172's for training. The price is right! $99/hour for the aircraft! My rates would be:

$40/hour for Private Pilot rating, BFR's and Rust Removal.
$50/hour for Instrument/Commercial Ratings and ICC's.
$60/hour for Multi-Engine/Tailwheel training.

Also, we are putting together a radio talkshow about aviation. The Flight Line would be broadcast on KCRN 1460 AM in Redding, Ca. and streamed live at KCNR1460.com We should have more on that within the month. You can take a survey at SurveyMonkey.com and join the fun!

I'll have more info in August.

Thanks again!

Eric Lancaster
Lost Dog Aviation
Flight Line Media